Digital Transformation, Short Courses, Innovative Technology, Part-time Programmes

Oracle Sales Order Management for E-Business Operations

Short Course

Course Code:
Start Date:
Please feel free to contact us for enquiries
Mode of Study & Programme Length:
5 Lessons;Total 15 hours
Medium of Instruction:
English supplement with Cantonese
Tuition Fee:
Programme Features:

Sales order management and workflow design for keeping organizational efficiency and customer satisfaction is increasingly important. This course aims to provide learners with practical knowledge and functions available on Oracle EBS R11i / R12 against daily sales order management.

Opportunities for Further Studies:

  • Professional Certificate in Digital Transformation Strategy for e-Business Operations
  • Professional Diploma in Digital Transformation Strategy for e-Business Management
Programme Objectives
  • Describe types of workflow and create order type;
  • Perform customer and Sales Order creation and maintenance; and
  • Manage price setting.
Programme Content

Types of workflow

  • Generic order to cash workflow
  • Return merchandise authorization workflow
  • Order type creation

Customer maintenance

Sales Order creation and maintenance

  • Integrated workflow
  • Order amendment
  • Process constrain

Defaulting rule

Quick Code define and maintenance

Price setting

  • Price list creation
  • Discount/Surcharge
  • Special price promotion
Further Opportunities

Anyone who is interested in digital transformation strategy.

Membership Form
Membership Form